FAQs

FAQS

Ask and your questions will be answered! 

 

How fast will my painting ship?

2 day UPS shipping is free for paintings so it will only take 2 business days. However, if purchasing with a canvas floater frame, it may take up to 5 business days since the day of your order confirmation.

How fast will my print ship?

3-4 day UPS shipping is free for prints. All prints come with a complimentary frame and mount service. They will arrive as seen in the photos.

How fast will my illustration ship? 

2 day UPS shipping is free for illustrations for orders without and with a frame.

 

Do you ship internationally?

Yes we do! If you would like a quote and walk-through on your expedited shipping options outside of the United States please email us at info@giastudio.net.

 

Can you sign a special note for someone specific?

Of course. Feel free to message us when checking out what you want your masterpiece to say after your purchase with the order number. Each artwork is signed and you can have a personal message inscribed on the back. 

 

What do I do if my artwork/frame arrived damaged?

If your artwork arrived damaged by the delivery company please email us some photos of the artwork/frame and we might be able to help you out.

 

When is the next series coming out?

Every season new artworks will be displayed on our site. Those who sign up for our email newsletter will get first eyes on the latest pieces and series.

 

Can I ask for a commissioned artwork?

Yes! E-mail info@giastudio.net with your idea, any questions, format, etc. Will do a few sketches back and forth with your color swatches and go from there.